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Refund Policy

Last updated: 1 August 2026

Returns

We gladly accept returns within 7 days of delivery on items that are unworn, unwashed, and returned with their original tags.

Exchanges

If you need a different size, let us know when submitting your request. We'll do our best to reserve your preferred size until we receive your return.

Refunds

Once your return has been received and approved, refunds are processed within 3–5 business days to your original payment method, or via Instapay/bank transfer for Cash on Delivery orders.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours with a photo. We'll arrange everything at no additional cost.

Need Assistance?

We'd love to help. Reach us anytime at coquitofficial@gmail.com or via WhatsApp +201024281237, Saturday–Thursday, 10 AM–6 PM.